SEW-HELPFUL.COM

Privacy Policy

Sew Helpful respects and values your privacy. The information listed here details how your personal data is collected and used.

By using our Website, you are accepting the terms of this Privacy Policy.

Information you provide

You may provide us with personal data, including your name, email address, and content you submit when you:

1. Create an account or log in
2. Send us support requests or enquiries
3. Subscribe to our newsletter
4. Submit images and information for publishing on our website or social media

Information we collect automatically

When you use our website, we may automatically collect:

• Your IP address
• Country/location derived from IP
• Browser type, language, and settings
• Device and operating system information
• Time and date of site visits
• Laravel session data used for login and security

How we use your information

We use your personal data to:

• Manage your login sessions securely
• Respond to your enquiries and support requests
• Display submitted content (first name only) on our website and social media
• Maintain and improve website performance and security
• Send newsletter updates (if opted in)

Use of cookies

We only use essential cookies required for our website to function properly:

• Session cookies (e.g., for keeping you logged in)
• Security-related cookies (e.g., CSRF protection)
• Cart cookies for remembering items in your shopping cart

We do not use any tracking, analytics, or advertising cookies.

Cookie consent

Because we only use essential cookies, a cookie banner is not required under UK GDPR and ePrivacy regulations.
We remain transparent about our use of cookies in this Privacy Policy.

Social media publishing ("Your Makes")

If you send us images and information via email or form submission:

• We may publish it on our website, Facebook, Instagram, TikTok, Pinterest, and email newsletters
• We will identify you only by your first name unless otherwise requested

Disclosure of your information

We do not sell or rent your personal data. We may disclose your data only:

• As required by law or legal process
• To protect our rights or others’ safety
• If our business is transferred to another entity

Your rights

Under UK GDPR, you have the right to:

• Access, correct, or delete your data
• Object to or restrict certain processing
• Withdraw consent at any time

To exercise your rights, email us at help@sew-helpful.com.

International data transfers

Our services and data are hosted in the United Kingdom. If you are accessing the site from outside the UK, you acknowledge that your data may be transferred to and processed in the UK.

Security

We use appropriate technical and organisational safeguards to protect your data, including:

• Secure server infrastructure
• Session and login protections
• Secure cookie flags such as secure, httponly, and samesite

We do not store unnecessary personal data in cookies.

Policy updates

We may update this Privacy Policy as necessary to reflect changes in our services or laws. Major changes will be posted on our website or emailed where appropriate.

Last updated: [14 Jul 2025]

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